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Auction FAQs

How do I register to bid in the auction?
The auction will be held at, the website of CA Global Partners Ltd.

In order to bid in the auction, you need to register and accept the terms and conditions of the auction (this is two separate stages). Visit the event page for links to the registration and sign in:

Arena Television Ltd – Auction & Liquidation Sale

Please ensure you register using the company details that will appear on your final invoice.

Once you have registered for the auction, you’ll then be taken back to the main auction page

Click the button that says ‘Register to bid!’ – accept the terms and conditions of the auction, and then we will receive your bidding application. When accepted, you will get a confirmation email to the address you used to register with. If you have any issues, please contact [email protected] 

I've registered but I still can't bid - why not?
There are two stages of registering for the auction:

  1. You register to use our site, create your login details and accept the general terms and conditions
  2. You then register to be able to bid in the specific Arena Television Auction, provide any additional information required and accept the auction specific terms.

After you have registered for the auction, you will be pending approval for bidding. During this time we will review your details and if we have everything required, we will enable bidding.

Although there are separate days for each auction, once you have registered for one day you will be registered for all three days.

If you have any issues with registration, please contact [email protected]

How do I bid on the auction?

The auction will be a live webcast auction.  A full guide to our system and bidding in one of these auctions can be found here:

You can pre-bid now the auction is open, but please be aware –  even though you are showing as the high bidder this may change during the “live” section of the auction so you need to watch the auction on the day. 

How to Bid on a CA Global Partners Live Webcast or Hybrid Auction


Can you provide contacts for finance and/or shipping?

All the following companies are aware of the project and the assets being sold. Please ensure you have funds and are aware of transport costs prior to bidding – all invoices must be paid within 48 hours and no additional time is available to secure finance.

Please contact the following companies for shipping quotes:

FCL Event Logistics Ltd
Suitable for: Large and high value specialist AV and Broadcast items            Tel: 01784 224700

Suitable for: Large and high value items
[email protected]  and also [email protected]
Tel:  01372 468383

Pack and Send, Croydon
Suitable for: Packing and shipment services. Smaller items, any items that require packing and/or labelling for shipping. Packing and ship
Phone: 0203 818 1980
Email: [email protected]


Make sure you have everything sorted prior to joining the Arena Television (in Administration) online and live auction. There is still plenty of time to ensure you have your credit lines in place. To help, we have engaged with two broadcast equipment finance specialists who can help arrange finance on your purchases to spread the cost of your purchase over the life of the equipment.

For UK buyers contact these industry specialist equipment finance brokers:

Adamantean Call Duncan Payne on +44 (0) 20 3858 0161 or +44 (0) 7841 015400

or email [email protected]

Azule Finance (a subsidary of PCF Bank)  Call Ramona Culea on +44  (0)20 7042 2641 or +44 (0) 7760 554930

or email [email protected]

Is this a live auction - can I bid in person?

All bidding is online only – the auction will be a live webcast auction, we are not hosting an auction on site.


Where will the auction be held?
The auction is an online only auction, with a live video stream of our auctioneer taking bids, you will not be able to attend the auction in person, instead sit in the comfort of your own home/office and take part.

The auction will take place at our website You will need to register at this site where you will be asked for name, address, email and some other contact information.

What if I place a bid by mistake?
While we have a number of ways of preventing this happening, please ensure you bid carefully as you will be responsible for all bids you place.

The process is different during the pre-bidding and the live bidding stage. During the pre-bid stage, you will be asked to approve each bid that you enter. During live bidding – the process is a lot quicker, every time you click on the bid button your bid will instantly be placed.

Please take the utmost care in placing your bids. An auction bid is a legal binding agreement. You are responsible for all bids through your account, no matter who places the bid, even if it is your cat!

What happens when the auction ends?
The Arena Television Auction will be a live webcast auction. This means that it will be open for pre-bidding several weeks before the auction closes (and you will see the bid price increase as you would any online auction), but on each of the three days of live bidding (February 22 to 24) the system will switch to live bidding. At this point, registrants will have access to a new system where you will see a video of an auctioneer taking bids and a large bidding button – visit our guide here for more details.
Why do you need my credit card details?
We use Opayo (formerly Sage Pay) to authenticate your credit card as another identity and security measure. Other than this, no payment will be taken, and your card details are stored securely.

We DO NOT accept credit card payments for items, all payments MUST be made by bank transfer.

How do I receive my invoice, and how do I pay?
You will receive a single invoice at the end of the three auction days with all your purchases, unless you know you won’t be bidding in any other auction days – if this is the case, please contact us on [email protected] to request your invoice.

You will not receive an invoice by email attachment – instead you will receive a secure email from with details to view your invoice on your account online at Please add our domain to your list of safe senders to ensure they do not go to your spam folder!

Please be aware that email interception is a frequent risk – ensure that you have the correct details of payment, and that you have received the email from our company. If in doubt, please call us on +44 (0)345 163 0580 to confirm the bank details.

Payment will be by wire transfer only. We DO NOT accept credit cards.

What if I need VAT removing from my invoice?
We have a strict process for VAT removal for purchasers outside of the UK. We require proof of shipping before VAT can be removed.

Please also ensure that you register using your full company information and enter your VAT ID number, if you are unable to do this please email this information to [email protected]

The terms and conditions of the auction will cover this in more detail.

How do I contact you?
You can contact us by email using [email protected] or [email protected] or by phone on +44 (0) 345 163 0580
I have forgotten my username/password
If you have forgotten your password, please visit this link:

If you have forgotten your username, please visit this link:

If you are still unable to access the system, please contact us on [email protected]

How does shipping take place?

We do not handle the packing or shipping of any items, but we are providing details of several companies who can assist with this (see tab above for shipping and finance contacts). You can also find this information on the shipping and logistics tab of the auction pages.

Unless otherwise stated, generally courier companies are not able to collect from the auction unless they will pack and label the item for your.

Please be aware you will need a separate quote from these companies to pack and/or ship your items. Ensure you know the cost of shipping the item before you bid.